Q: What chocolate do you use?
A:
The chocolate that we use in our fountain
is the finest Luxury Belgian Chocolate.
Q: Can I
have dips that are not on the menu?
A: Yes, if you have a special
dip that you would like we will do our utmost to provide it.
Q: What is
the longest period we can rent a fountain for?
A:
Our rental period is up to 4 hours. This is due to Health and Safety
legislation stating the maximum length of time a cold food buffet
can be left out above 8 degrees is 4 hours. The setup and
dismantling of the fountain does not affect your 4 hour time slot.
Q: Do I
need to provide anything or do anything?
A:
We will take the headache out of letting you worry about what time
we will arrive on the day, if we know where the venue is and if any
preparation is needed. We will liaise directly with your venue point
of contact and also yourselves just prior to your function to have
every angle covered for creating the "WOW" factor for you and your
guests. The only thing we require is that we are next to a plug
socket and have a clear space of roughly 2m squared for the set up
of our table.
Q: Will
there be anyone present during the hire period?
A:
We will always ensure that at least one member of our team is
present at all times to assist your guests, replenish the food and
make sure the fountain runs smoothly.
Q: If I
wanted a chocolate fountain at my wedding when would it be provided?
A:
Of course this is all down to personal preference; you may wish to
utilise the fountain to engage your guests while photographs are
taken. Alternatively, the fountain would make an excellent dessert
or a modern twist to the traditional wedding cake. The choice is
yours.
Q: Do you
carry liability insurance & a "food hygiene" certificate?
A:
We carry a £5 million liability insurance, our equipment is
regularly PAT tested and all our operators carry a food hygiene
certificate.
We are registered with the local authorities, work with environmental health and are fully conversant with ever changing food hygiene legislation.
Q: How do I
book?
A:
Simply give us a call or an email and we can either send or email
you our booking forms. Return them within seven days with a £50
deposit and this will secure your booking date. The remaining
balance is not due until 14 days prior to your function.
If you have any questions or queries then please don't hesitate to call or email us and we'll be only too pleased to help.